Tuesday, 9 February 2010

What is Honesty When You're A Virtual Assistant

What is honesty you may wonder. Well in the world of the Virtual Assistant it is the ability to admit your shortcomings and areas that are not your core business. You either then need to subcontract the work out or alternatively you need to admit upfront to the client that you are unable to assist them.

I've had numerous calls over the years from clients who have had work done by people who claim to be experts at what they do when in actual fact they aren't. The classic was the one I received today. The client had hired someone to assist in finalizing a tender document to be sent to a government organization. The lady who worked all day for them actually was not as experienced in terms of the needs for the clients as she claimed to be. The client is now left with a document that needs urgent attention with a very tight deadline, the tender needs to be submitted tomorrow.

As a virtual assistant it is imperative to have a network of like-minded people to interact with. This serves a multitude of purposes. It allows for a sounding board on those days when things are falling apart faster than you can pick them up, as well as to celebrate the joys with you. The other useful factor of such a network is the ability to be able to either subcontract or pass on work to people who are better equipped, or have more experience in areas where your skills may be lacking.

If you are in South Africa, or Africa, then there is such a network and what a wonderful group of people there are on it. If you want to join then sign up with TAVASA (http://finance.groups.yahoo.com/group/tavasa/).

No comments:

Post a Comment